How do I return an item?

Raviani is a domestic manufacturer of custom made handbags and accessories.


Return Policy:  Raviani will gladly accept exchanges as long as the item is in original condition and we are contacted within 2 business days of delivery.  In the case that you would like to exchange the product, there will be a 25% restocking fee. Please note that shipping charges are nonrefundable and the buyer is responsible for return shipping. If the exchange cost more than the original item, you are responsible for paying the difference.  Since all of our products are made-to-order, we do not offer money-back returns, only exchanges.